Training Aims
To develop goal setting skills for the success of the individual, department and company.
To use feedback to improve performance of individuals in the workplace.
Training Content
- SMART goals and how to set them.
- Setting priorities to achieve objectives.
- Agreement v imposition: negotiating techniques.
- Agreeing team goals.
- Methods for measuring achievement.
- Use of feedback to improve performance of individuals.
- On-track and off-track feedback.
- Ground rules for giving feedback.
- Ground rules for receiving feedback.
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